Help
Altitude support
Get help connecting Altitude, opening the right workspace, reporting a problem, or making a data request.
Start here
The connection guide walks you through adding Altitude to Claude or ChatGPT. Keep the workspace identifier shown by Altitude so your AI opens the workspace you intended.
What to include
Describe what you expected, what happened, the AI client you used, and the workspace name or ID if available. Do not email passwords, OAuth tokens, API keys, or confidential mailbox content.
Privacy and deletion requests
For a privacy or deletion request, email amit@altitudebiz.dev from the address connected to your Altitude account. Identity verification may be required before account data is disclosed or removed.
Security reports
If you believe you found a security issue, email amit@altitudebiz.dev with a concise description and safe reproduction steps. Do not access another customer’s data or perform destructive testing.
Service scope
Altitude is currently an early beta. Availability can depend on your Claude or ChatGPT plan and administrator settings. Support cannot bypass an AI provider’s permissions or approve actions on your behalf.