Privacy policy

Who is responsible

Altitude is a product operated by Amit Bendror, an individual based in Spain. For privacy questions or requests, email amit@altitudebiz.dev.

Information Altitude handles

• Account details supplied through sign-in, such as your name, email address, and authentication identifiers.
• The website URL you submit, readable public website content, and the workspace created from it.
• Your outreach goals, preferences, decisions, saved prospects, source links, drafts, approvals, and activity records.
• Connector identifiers, permissions, technical logs, security records, and usage needed to operate and protect the service.
• Information you send when contacting support.

Gmail and connected AI services

In the normal Claude and ChatGPT flow, your AI provider owns its Gmail connection. Altitude does not receive the Gmail OAuth token and does not import your mailbox.

When you explicitly use Altitude for an outreach action, Altitude may store the mailbox address reported by your AI, approved message content, relevant reply content, Gmail draft/message/thread identifiers, timestamps, and outcome records. Altitude is designed not to receive unrelated conversations, full mailbox exports, spam or trash folders, or attachment contents.

An optional direct Altitude Gmail connection may be available only to approved testers. If you choose it, Altitude stores an encrypted refresh credential and the granted scopes until you disconnect or request deletion.

How the information is used

• To create and maintain your private workspace and remember decisions across AI conversations.
• To perform research and outreach actions you request or approve, enforce limits, and prevent duplicate actions.
• To authenticate users and connectors, investigate failures, prevent abuse, and protect customer data.
• To provide support and improve the reliability and usability of Altitude.

Customer workspace or Gmail content is not used to train a shared or general-purpose AI model.

Services involved

Altitude uses service providers to run the product, including Vercel for hosting and Supabase for authentication and data storage. Depending on the feature you choose, information needed for that request may also be processed by your selected AI provider, Google, Apollo, Apify, or public websites used for research. Those services process data under their own terms and privacy notices.

Altitude does not sell personal information or share it for behavioural advertising.

Legal bases and international processing

Altitude processes data as needed to provide the service you request, to pursue legitimate interests such as security and product reliability, to comply with legal obligations, and—where required—on the basis of consent. Providers may process data outside Spain or the EEA; where legally required, appropriate transfer safeguards are used.

Retention and deletion

Workspace information is kept while your account or workspace remains active and as reasonably needed for security, dispute prevention, and legal obligations. You may request deletion at any time. Altitude will delete or de-identify the relevant customer data within 30 days, except limited records that must be retained by law or for security and that no longer contain message bodies or Gmail identifiers.

Disconnecting a provider stops future Altitude access but may not revoke the separate grant held by that provider. You can also remove the connection in the provider’s own settings.

Your choices and rights

You can pause Altitude activity, disconnect supported connections, and ask to access, correct, export, or delete your data. Depending on applicable law, you may also request access, correction, deletion, restriction, or portability, object to certain processing, withdraw consent, and complain to your local data-protection authority.

Send a request from the email address associated with your account to amit@altitudebiz.dev. Altitude may need to verify your identity before acting on a request.

Security, children, and changes

Altitude uses access controls, tenant separation, encrypted connections, and other technical and organisational safeguards. No online service can guarantee absolute security. Altitude is not intended for children under 18.

This notice may change as the beta develops. Material changes will be posted here with a new update date.